['Privacy Policy\n\nAt CrystalWave Car Care Ltd, protecting your privacy is a priority. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services related to exterior car washing, interior detailing, eco-friendly hand washing, waxing and polishing, ceramic coating application, and fleet cleaning.\n\nInformation We Collect \nWe may collect personal information that you provide directly when interacting with our site, including but not limited to your name, address, phone number, and vehicle details necessary for service provision. We also collect information automatically through website usage, such as IP addresses, browser type, and browsing behavior, to improve our service experience.\n\nUse of Your Information \nYour information is used exclusively to: \n- Provide and manage the automotive services you request \n- Communicate about your bookings, service updates, and customer support \n- Improve and personalize your experience on our platform \n- Comply with legal obligations and respond to lawful requests \n\nWe do not sell, rent, or trade your personal information to third parties for marketing purposes.\n\nLegal Basis for Processing \nWe process your personal data based on your consent, contractual necessity, and compliance with our legal obligations, in accordance with the General Data Protection Regulation (GDPR).\n\nData Sharing and Disclosure \nYour personal information may be shared with trusted third-party service providers who assist with our business operations under strict confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of CrystalWave Car Care Ltd, its customers, or others.\n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly reviewed to maintain a high standard of data protection.\n\nData Retention \nPersonal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and applicable data protection laws, you have the right to: \n- Access the personal data we hold about you \n- Request correction or deletion of your data \n- Object to or restrict processing of your data \n- Withdraw consent where that is the basis for processing \n- Request data portability \n- Lodge a complaint with a supervisory authority if you believe your rights are infringed \n\nTo exercise these rights, please contact us via postal mail at the address below.\n\nCookies and Tracking Technologies \nOur online platform uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect functionality.\n\nChildren’s Privacy \nOur services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal data from children under this age.\n\nContact Information \nIf you have questions or concerns about this privacy policy or our privacy practices, please write to: \n\nCrystalWave Car Care Ltd \n47 Falcon Road \nSuite 3B \nBristol, South Gloucestershire \nBS16 2EL \nUnited Kingdom \n\nWe are committed to ensuring your privacy is respected and protected while you use our automotive care services and online platform. Thank you for trusting CrystalWave Car Care Ltd.', 0.001158, 'gpt-4.1-mini']